The thermocouple is a small metal sensor or rod that is situated directly in front of the pilot light. But they do require regular service and upkeep. My Napoleon gas fireplace manual said this is the right part number but it turns out incompatible with the original one I pulled out. Type above and press Enter to search. Regal Flame Fargo’s Built In gas fireplace is simply stunning to look at. My Honeywell Thermostat is Not Turning On! If the blower motor is not working properly, try troubleshooting the equipment to check for common problems. This is unnecessary and doesn’t save you any money. Thermopile Voltage Low: What it Means and How to Fix It? Save my name, email, and website in this browser for the next time I comment. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. I unfortunately bought a Napoleon gas fireplace and have had ongoing problems since the day it was installed. The safest course of action is to have a professional come out and quickly resolve this. Our GZ550-1KT Blower Fan Kit is designed for the Napoleon BGD34-1NT gas fireplace insert to circulate air around the firebox and enhance heat output. The Napoleon GDS20N Fireplace is designed to be used with natural gas. Regal Flame Fargo Built In. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. Press Esc to cancel. The upgrade kit must be installed by a qualified gas appliance technician. If the pilot light orifice is dirty, contact our professionals to remove soot, dirt, and other contaminants. You might find that you have an even bigger problem with your unit. If this still doesnât solve your problem, you may want to consult a professional. On a cold winter night, you want to be able to flip on your gas fireplace and settle in with a good book. For problems with a natural gas line, contact your city utilities office, and for propane, contact your propane company. B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). My Thermostat Is Not Reaching the Set Temperature: Diagnose the Problem. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. It can be a relaxing ritual just before bedtime or a great way to warm up the house first thing in the morning. Homeowners who have issues with their fireplaces might be able to take on some of the repair work themselves. Check your fireplace manual to locate them. Blower Keeps Tripping Circuits In older homes, where circuits haven't been upgraded, a new fireplace can cause electrical problems. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. Whether your gas fireplace uses propane or natural gas, ceramic logs or fire glass, is free standing, built-in, double-sided or a slip-in insert, it requires a gas burner to create the flames. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. It could be an indicator of several different things, but it most commonly is caused by an issue with your thermocouple. The thermocouple and thermopile are the two most common reasons why a gas fireplace wonât stay lit. If this happens, be sure to check your pilot light again. Try to test your fireplace and see if the gas fireplace will stay on this time. Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. In order to find out, simply open the vent. Again – you are safer leaving this work to a professional. Pilot light systems are the most common reason gas fireplaces fail to light, according to Justin Worthen, outside coordinator of Alpine Fireplaces. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. Page 1 Installation and service must be performed by a qualified installer, service R-2000 Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada • (705)721-1212 • fax(705)722-6031 www.napoleonfireplaces.com • ask@napoleon.on.ca VENTED GAS FIREPLACE GDI-44N NATURAL GAS MODELS GDI-44P FOR YOUR SAFETY • Immediately call your gas supplier from a neighbour's … Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. Before you go too far in your attempt to solve the problem, you should check to make sure your pilot light is lit. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. Ventless gas fireplaces, in particular, are popular because they're clean and easy to use. You may not notice the beginning of a soot buildup problem with the unaided eye. Some people like to shut off their gas during the summer months. Lightly sand away the carbon deposit until it looks clean again. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. As shown in photo, the body of the new one is about 1cm shorter than the original. If the pilot light remains lit, but the gas fireplace doesnât, it likely indicates an issue with your thermopile. To check for soot, turn off the fire and allow the logs to cool. B&C repairs and services any brand of fireplace except for electric and ventless varieties. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. This results in venting going into your house, rather than up and out. Keep in mind that the instructions to reset your pilot light will be different for every make and model of gas fireplace. Duluth Forge 170034 Gas Fireplace Insert High Heat with a Classic Look – Review. My Honeywell Thermostat Says Wait: What to do Next? And that stinks. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. A thermopile is essential to keeping your fireplace going, but it can also develop serious carbon deposits over time. Itâs always better to be safe than sorry when dealing with a gas fireplace that wonât stay lit! If you are unsure if your location is within our service area, please contact us to find out! This is another relatively small piece of your fireplace that converts heat to electricity, ultimately opening up the gas valve when you turn on the fireplace. If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. As the seasons pass, you may find that your gas pressure drops below where it needs to be. The burner and valve assembly are leak and test-fired at a quality test station. If your fireplace won't turn on, it may be a simple matter of the pilot flame having been blown out. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. As the seasons pass, you may find that your gas pressure drops below where it needs to be. Napoleon's Ascent™ 35 Gas Fireplace has a large viewing area to maximize the view of the realistic flames and log set. If the gas fireplace pilot light will not stay lit, troubleshooting common problems can usually fix … Watch this video and learn how to troubleshoot any problems you may have with your Majestic gas fireplaces. The burner and valve assembly are leak and test-fired at a quality test call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. Issues with pieces of the ignition system, like your gas valve, can prevent your fireplace from running smoothly. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. Be sure to check your instruction manual for more details on how to turn your pilot light back on. … A handy homeowner can certainly correct a gas fireplace that wonât stay on during those long, chilly nights. It really can be as simple as checking your pilot light and turning it on. Or does it turn on but not stay lit? Make sure the voltage is high enough to handle the blower's necessary output. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. But if it’s making nowhere near enough, the gas valve won’t open at all, and the fireplace won’t light. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? them yourself, then call B&C and have Bob come out to do an inspection. If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… However, you should still consider hiring a professional if you have any doubt in your mind about your own ability to correct the issues. “We suggest people in rural areas leave their pilot lights on for this reason,” Worthen says. B&C repairs and services any brand of fireplace except for electric and ventless varieties. You will be able to determine whether or not the small flame is out. 22,781 Posts #21 • Feb 10, 2010. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. Another common culprit is incorrect gas pressure. 36-Inch Direct Vent Fireplace by Empire Laboratories. Many of the potential causes for this issue can be solved on your own without the help of a professional. NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized ISO9002 Quality Assurance Certificate. ... Multi-Sided Gas Fireplaces. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized ISO9002 Quality Assurance Certificate. Itâs designed to determine whether the pilot light is lit and then subsequently signals the gas valve to open. If your fireplace is growing in age, there is a possibility that your gas valve is simply worn out. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. Every appliance eventually reaches the end of its lifespan, and the components of your fireplace are no different. The pilot light for your gas fireplace is an ignition source. Unfortunately, what can you do when your gas fireplace wonât stay lit? This is the simplest fix for when your gas fireplace wonât stay on. Itâs Cold! the firebox becomes very hot during operation. After years of use, your thermocouple may have a buildup of carbon deposit, which affects its ability to function. This fireplace has a painted black finish that’s… This Fireplace is the solution to the problem of those people who are looking for a fuel efficient and great design fireplace. If not, then the entire piece may need to be replaced, or you could be facing a different issue altogether. The Wolf Steel IR3GN Napoleon Basic Natural Gas Fireplace Insert is a product that is worth spending money on. Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. With any luck, youâll be able to avoid the cost of bringing in a professional. The blower motor supplements the heat produced by the gas burners by pushing air with a fan. This leads to fire misalignment. To fix this requires expert knowledge beyond most typical homeowners. We book several months in advance, so act now! Another … Among the causes of problems with gas fireplace burners are: Wiring that is faulty, damaged, or unattached could be the cause of a burner that won’t light. Worthen adds that spiders and other insects often lay nests inside pilot tubings in rural areas. Playing with gas can be extremely dangerous for you, your family, and your home. A thorough cleaning and inspection often fixes many common gas fireplace problems. Gas Fireplace Inserts. Another common culprit is incorrect gas pressure. It is a good idea to try some of these DIY tips before you call a repairman to take a closer look. What to Do If the Ceiling Fan Stopped Working but the Light Still Works, How to Disconnect a Gas Stove the Easy Way. This gas fireplace from Empire Laboratories … Gas Fireplace Inserts. There are also batteries at the receiver end, located under or around the fireplace by the controls. The blower is typically wired to the thermostat to activate when the fire reaches a certain temperature. With just a few simple tools like fine-grit sandpaper, you might be able to fix the issue entirely. Convert wood fireplaces - no mess, no hassle. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. After all, messing with gas lines can be a dangerous business for someone who lacks technical expertise. 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