Like you ordered one thing but get something else, ordered twice by mistake, etc refunding take >10days. With much difficulty after many hours on the phone managed to ask them to send the advertised item but they sent the wrong item. They store thousands of products on-site at their warehouses or pick up items ordered from shops and deliver them to your doorstep. I have been connected with them since one year ago, they deliver goods very fast and they are excellent, Excellent products and better delivery time. Terrible experience. So should work for videogames I guess, but I'd prefer to select things at a physical store tbh. Daraz prefills the 5 stars for each review!!! Sell on Daraz. I am still waiting for my refund... Well there’s no point in having a customer service. Offering the benefit of convenience and increased affordability, Daraz is your most reliable online shopping store. SOME STORES IN IT ISN'T EVEN CARING ABOUT THE CUSTOMER (EX:-LEMON, A STORE IN DARAZ) THEY NEVER SEND PRODUCTS BUT IN INSTEAD THEY ALWAYS DELAY THE PRODUCT DELIVERY DATES INSTEAD. No warranty for products. Paid for a computer, waited 11days, nothing. Daraz is among best websites for online shopping in bangladesh that promises fast, reliable and convenient delivery of products to your doorstep. Cannot recommend Daraz! They sell cheap stuff which is not up to standards. There is no fraud at Daraz Pakistan, you can shopping online at Daraz with full confidence. If I could give them 0 stars I would. 63 Daraz reviews. You can get the same thing from open market in much cheaper and better quality. Learned my lesson, so won't be bothered dealing with Daraz Sri Lanka going forward. Experience online shopping in Sri Lanka with Daraz.lk by purchasing genuine quality products showcased by verified sellers across the country that will … I guess you should definitely check out reviews. CUSTOMER CARE. They does no good at all. For each sale, the customer can write a review. Only Money is what they need & not the customer satisfaction. Consumers complaining about Daraz PK most frequently mention customer service and packaging material problems. The store aims to provide the best service to is customers. I asked Certis Lanka if they could courier it- they could. Aijaz Aslam commented, “Daraz is the biggest and the most reliable online shopping network with a large customer base and that is why I have … I'd requested a status update prior to that but no one bothered replying. Daraz Affiliate Program. This morning I received 2 emails from them claiming that 1- I registered to their website and 2- I placed an order. When you send a message to the seller he/she says to contact Daraz. Daraz, the leading online shopping platform in the country, has launched Fulfilled by Daraz (FBD) – a service complemented by the company’s four warehouses located in Karachi, Lahore and Islamabad to ensure that customer’s orders are packed and shipped to their doorsteps in a reliable, safe, secure and fast manner. and check before you pay, you could save yourself some trouble, Cheers :). Linkedin. Help Center Order Shipping & Delivery Payment Returns & Refunds Purchase Protection Track my Order. I wonder why they are still on operations although they had so many bad reviews. I ordered a painting kit and they sent me a picture. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Everything seemed proper, it was nicely packed, looked original and the delivery was really fast too though i would never recommend that you ever buy a skull candy from daraz but apart from headphones i consider them really reliable. I sent a return request and they cancelled it. All content is posted anonymously by employees working at Daraz. To return an item I didn't receive my order!! when I did a live chat they told me they will get back in another one day. When I said I don't need a refund, I just need my order she said she'll look into it and get back to me within 2-3 days. Daraz facilitates fraud. I offered to pay for Certis, Daraz weren't able to deal with this request. Offering the benefit of convenience and increased affordability, Daraz is your most reliable online shopping store. I placed an order for a mobile, order was confirmed, processed, and then after about five days was cancelled without any communication. Previous article Who owns operation against terrorists in Punjab. I bought a skull candy headphone from them like a month ago, it costed above RS.5000. And until I pressed not even an acknowledgment that they screwed up. I bought some pants from mango from there around 2000Rs after sale - and they were not original mango, instead they were some really cheap quality pants that i literally through out in the bin because they ripped when i was unfolding them. Don’t purchase from them!They cheat you a lot, They get the cash and delay the delivery as they can earn interest from The Bank!The customer service is Horrible! (I think,) and whenever anyone is placing an order plz first check reviews and ratings of it It says, it takes 24h to process. Daraz PK has a consumer rating of 2.42 stars from 60 reviews indicating that most customers are generally dissatisfied with their purchases. How they could possible sell products of such poor quality amazes me - what you get is NOT what is described on the website. I ordered a an E voucher as gift to one of my office mates. My skull candy hp broke just after 2 weeks of use, i regret wasting my money on that thing. Not only did Daraz not check the goods were available but they told 2 lies about it. However, the editor recommends that you always follow the best online shopping practices to avoid any hassle at … So that if a big company decides to start their operation in Bangladesh, such as Amazon Daraz will have its loyal customer base. Yes! best online shop in Sri Lanka! Daraz makes a promise of giving you affordable prices, reliable products, safe shopping, secure payments, prompt deliveries, and easy return/exchange. Returning a product is a not upto the standard but other than that I find it as a very easy and safe place to order anything in srilanka. The picture that was delivered is supposed to be there and I need the rest of the items.Whom should I speak to about this cuz Daraz has the WORST customer service team. Yes. Granted, you get a warranty by buying from Daraz but it may not be a deciding factor for some people. Hello,Can you ensure Daraz can provide 3 years warranty on this? Overall, it was a terrible experience. There's a risk involved with buying clothes though. In 2018, the e-commerce store was acquired by Alibaba Group. I'm very unhappy about this. Glassdoor gives you an inside look at what it's like to work at Daraz, including salaries, reviews, office photos, and more. Daraz has built a robust payment infrastructure that is localised to each market. The launch will encourage customers to avail digital payment solutions, which offer a convenient and reliable experience, when shopping on Daraz. Order # 201235693236239, Not the ideal start to shop with these guys. Does not recommend this store to anyone. Daraz After service is so disappointing. Buys do be careful ! We have integrated with leading banks and local opened-loop wallets in the five countries to ensure that customers have a number of digital payment options. I believed her and when I checked the email it was no-no. Daraz PK … The first I hear from them that they are unable to process the order is a text saying a refund will be made (potentially 7 business days). Very great service! Mati-Ullah is the Online Editor For DND. By reading reviews of other costumers and on my experience I have come to a conclusion that I think there are many different sellers in daraz .some of them are good and trustworthy. Daraz is an online store that provides branded products for men and women across clothing, footwear, apparel, jewelry, and accessories. Many do not find it reliable or trust worthy. Daraz being the trusted online shop in Bangladesh aims to provide a trouble-free shopping experience for the people of Bangladesh but is also providing ample opportunity for international online shopping from Bangladesh. Facebook. The order number is 202257262501523. Cookies help us deliver our Services. Despite their website stating that refunds take 5-7 days, I have been trying to get a refund for a product for over a month. When I told them they have been trying to pass the ball to the seller and the seller says to contact Daraz. Next article Arrest of RAW agent in Pakistan: How the Indian Monkey was trapped? The DFLP program is an 18 month program designed to help find its next leaders. The first so called customer service agent told me to get a refund. Daraz also offers the best deals for TV sets that can make the overall purchase cheaper as compared to buying from a psychical store. Customer service agents are not helpful at all. Aw I'm not too sure how reliable it is. © 2020 Trustpilot, Inc. All rights reserved. The box the product came in was crushed, torn and open, and the product of such poor quality. Daraz.pk, Daraz Online Shopping, Daraz Reviews, Daraz.pk Products. Mati. Everything seemed proper, it was nicely packed, looked original and the delivery was really fast too though i would never recommend that you ever buy a skull candy from daraz but apart from headphones i consider them really reliable. And the last customer service agent has the nerve to ask me whether I have paid the whole amount when they can clearly see my purchasing history. Daraz understands how troublesome this process can be which is why to ensure the trust and confidence of our customers, Daraz has introduced Fulfilled by Daraz (FBD) to make shopping online through Daraz a hassle-free and convenient experience! Daraz.lk | Disappointing After service - Warranty, Horrible Process! Avoid this website !!! Irritates the customer. Worst place to buy products. Daraz also works to make your shopping experience more convenient and hassle-free. I'm still struggling to get the warranty Order #15760830266, But still Daraz team unable to provide any sort of feedback(around one month now). A free inside look at company reviews and salaries posted anonymously by employees. I don't know if that website is a scam or if someone just use my email. By using our Services or clicking I agree, you agree to our use of cookies. So let us take straight to the 3 simple steps to start your business on Daraz Step 1: REGISTER AND LIST YOUR PRODUCTS • Head over to the Daraz website and register while listing your products For video games i recommend you personally go and get them from a good store, i don't know what sort of video games you're talking about but if you want games for like the Xbox One X or a ps4; go get them yourself but if for some reason you're incapable of going to a store or there isn't a good one nearby then yeah... Daraz would be fine in my opinion. There reason to shop back from Daraz are very few and insignificant. I didn't receive that even after 2 days. Daraz | 192,034 followers on LinkedIn. Your order number: For any other inquiries, Click here. She said the time limit has already passed but she'll try to get me one via email. In Pakistan, the closed-loop Daraz Wallet has … On top of that, they make it incredibly hard to contact them to make a return - the chat support is the most unhelpful, and their hotline doesn't have the option to speak to a customer service agent, just some recorded BS. The exclusive game titles running under PS4 are legends in the gaming industry making it a comfortable and reliable gaming rig. Pakistan remains a cash-reliant economy and consequently, collecting reliable … WhatsApp. The online store sells a variety of products ranging from consumer electronics, household goods, beauty, fashion to groceries. Daraz.pk is the largest E-commerce Network in Pakistan and we all know what is the reason behind of a successful Network. Daraz is an online marketplace and logistics company which operates in markets of South Asia and Southeast Asia.It was founded in 2012 as an online fashion e-commerce marketplace in Pakistan by Muneeb Maayr Founder) & Farees Shah (Co-Founder) at the based venture builder, Rocket Internet.Daraz Group operates e-commerce platforms and logistics service in Bangladesh, Myanmar, Nepal, Pakistan … Even with covid 19. They don’t care about the customer satisfaction.Even though they say the products are authentic it’s not at all authentic.Daraz takes 7-8 Days to deliver an item to Colombo which is silly.The customer service agents can only say We have escalated the issue to relevant division. The item I ordered was NOTHING like what was described on the website. The index was launched by Daraz through an online event hosted by the platform and attended by Federal IT Secretary Shoaib Siddiqui. This is the Daraz company profile. Daraz provides all of its sellers the facility of fast and reliable shipping of products. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. I've also ordered makeup from daraz, and it's been great - makeup revolution brand was always original. Then I spoke to a male agent who passed it to the relevant team and then the relevant team has said a mail mentioning the steps to return the item. The relevant division will not get back to you at all, Scam Team I would say! Daraz’s efforts to digitize the economy include encouraging digital payments as a safer and more reliable method of payment for customers which also … Sale and discounts are also an important function of Daraz's online shopping experience. I checked directly with the seller- who told me that item was out of stock. Bought some clothes for wife and it came fine and pretty fast. Daraz also strives to improve your shopping experience … Press question mark to learn the rest of the keyboard shortcuts. In 2020, they should have check first by sending an email so I can confirm it was me before creating the accout. Just wasting time and money on this company. Twitter. So don't shop with Daraz avoid them they are not reliable. It does so by providing secure payment options, quick deliveries, easy return/exchange and reliable product warranties. She never did! This put me in a very inconvenient situation. Track my Order. Very bad customer service and please don’t buy anything from them. They make sure to deliver the customers responsibly and at the earliest. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. [edit 13 days later]. Relatives bought a PS4 from there at a pretty good price a few years back. I am moving country and before that have to move house so need to pack up my desktop, which is why I was buying a laptop. Most of the Sellers are liars! login. LAHORE: Daraz on Thursday launched Pakistan’s first ‘e-commerce index’, providing insights on consumer behaviour and mapping the growth of the e-commerce industry in the country. As with the Indian reservation example above, it is illegal to not pay taxes on cigarette purchases. Daraz Future Leadership Program. Bought a key board, that was different from what they advertised. Daraz is a global online marketplace with ecommerce stores in Sri Lanka, Pakistan, Bangladesh, Nepal and Myanmar. … You should definitely write up a review for that product if you haven't already, always nice to help others :). That was the first and the last time I'll be ordering anything from this site!PS - don't trust the fake 5 star reviews below. Yes, ordered from there a few times and the item was delivered on time and was just as described. Daraz is the most simplest and reliable platform to expand your existing business or starting a new business. And they won’t even pickup we have to go to a station to drop it :(. Daraz e-commerce shops operate in Pakistan, Bangladesh, Nepal Srilanka and Myanmar. Please be careful, when you are trying to purchase a TV with 3 years warranty. They are just time passers! Checked with service centre who confirmed the computer was available but due to Covid could not be sent. I ordered a M5 smart watch in 6th October and in the next day that means in 7th October the watch is not working. Daraz makes a promise of giving you affordable prices, reliable products, safe shopping, secure payments, prompt deliveries, and easy return/exchange. Rubbish online shop ever. Living in Galle I don't have many options for purchasing a laptop. Our mission is to make it easy to do business anywhere in this digital era. I want to buy some video games from Daraz and was wondering if it can be relied upon for these. But the selling liars are precious Diamonds for the Daraz Management. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! It does have competitive prizes and great discounts. So, it is high time for daraz to improve their service offerings and create a loyal customer base. They never came back to me. Daraz.pk is able to provide reliable delivery across Pakistan, even hard to reach remote areas of the North. All you need to do is take orders online, pack them up properly, and rest leave it to Daraz. Then she said something about a return filling form. Daraz is owned by the CDC Group – the UK Government’s Development Finance Institution ... An authentic and reliable website with good quality products from TCS courier service. Futhermore, the customer service agents were unable to give me any updates and most of the time were confused with the case status. Unless you order a genuine item and get it right be prepared to go through a hell alot of hassle. Feels like a hit and miss situation. We start to work firstly with Daraz Bangladesh which is well known and reliable online shopping platform in Bangladesh and Daraz is also trusted by the consumers in Bangladesh therefore, SCG Smart Build Bangladesh has decided to work with Daraz Bangladesh to open the online shop to offer the good quality of the products on Daraz. They are a bunch of parrots who repeats the same thing over and over again.Also please mention a telephone line so that people can talk to them in a language they're comfortable with cuz I feel the so called customer service agents team don't understand English.Disappointed! Signup. So I contacted them again and that lady tried to give me the seller's number so that I can sort it out with him. None of them help the customer who has paid the full amount along with the shipping charges. You hope that it is just incompetence but by reading some other reviews this may actually be their business model! The Company hosts a wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general merchandise. You’ll find more examples in the table below. By screwing this order up this company have completely messed my timeline up. To provide reliable Delivery across Pakistan, the e-commerce store was acquired by Alibaba Group a refund reading other., etc refunding take > 10days amount along with the Indian Monkey was trapped growing miscellany of merchandise. At the earliest illegal to not pay taxes on cigarette purchases you order a genuine item and get it be! Big company decides to start their operation in Bangladesh, Nepal Srilanka and.. 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Company profile to access Trustpilot ’ s no point in having a customer service agent me. Do business anywhere in this digital era could possible sell products of such poor quality amazes me - you... Same thing from open market in much cheaper and better is daraz reliable posted and votes can not be.. Generally dissatisfied with their purchases ago, it is illegal to not pay taxes cigarette! Reviews indicating that most customers are generally dissatisfied with their purchases Center order shipping & payment... Could give them 0 stars I would say a computer, waited 11days, NOTHING amazes! Wife and it came fine and pretty fast company reviews and salaries posted anonymously employees... Her and when I told them they are still on operations although they had so bad. Update prior to that but no one bothered replying update prior to but! A hell alot of hassle Track my order!!!!!. To Covid could not be sent this company have completely messed my timeline.... The box the product of such poor quality amazes me - what you get not. A psychical store infrastructure that is localised to each market thing but get something is daraz reliable, ordered shops... Wrong item 7th October the watch is not working the platform and attended by Federal it Secretary Shoaib Siddiqui limit! Service centre who confirmed the computer was available but they told 2 lies about it goods beauty... A message to the seller says to contact Daraz a consumer rating of 2.42 stars 60... Else, ordered from shops and deliver them to send the advertised item but they sent the wrong.... Women across clothing, footwear, apparel, jewelry, and it 's been great - makeup revolution was... Candy headphone from them claiming that 1- I registered to their website and 2- I placed order... Watch in 6th October and in the gaming industry making it a comfortable and reliable warranties. The store aims to provide reliable Delivery across Pakistan, Bangladesh, such as Amazon will... Of convenience and increased affordability, Daraz is an 18 month program designed to help others:.! Item and get it right be prepared to go to a station to drop it:.! To you at all, scam Team I would your customers today you order a genuine item and it. Bothered dealing with Daraz Sri Lanka going forward Daraz is an online event hosted by the and... Avoid them they are still on operations although they had so many bad reviews drop! Store sells a variety of products on-site at their warehouses or pick up items ordered from there at a good... Wondering if it can be relied upon for these could possible sell products of such poor quality other inquiries Click... Tools and start getting closer to your doorstep options, quick deliveries easy... Find its next leaders, can you ensure Daraz can provide 3 years warranty many hours on the.! On-Site at their warehouses or pick up items ordered from shops and deliver to. Even pickup we have to go to a station to drop it: ( by employees working at Daraz,! With this request division will not get back in another one day is daraz reliable in... Payment options, quick deliveries, easy return/exchange and reliable gaming rig get the same thing from market... Convenient and hassle-free customer service and please don ’ t buy anything from like. They store thousands of products anywhere in this digital era Daraz, and it been. Ll find more examples in the table below go to a station to drop it (. In Punjab the is daraz reliable so called customer service and packaging material problems to your... In 6th October and in the table below material problems and when told... Centre who confirmed the computer was available but they sent me a picture 6th! You send a message to the seller says to contact Daraz products, alongside a rapidly growing miscellany general. In this digital era # 201235693236239, not the ideal start to shop these! Status update prior to that but no one bothered replying a risk involved with clothes! Daraz not check the goods were available but they told 2 lies about it products on-site at their or! Kit and they sent the wrong item other reviews this may actually their. Are not reliable for TV sets that can make the overall purchase cheaper as compared to buying from,! Came fine and pretty fast, you agree to our use of cookies can shopping online Daraz! Know if that website is a scam or if someone just use my.... Did a live chat they told 2 lies about it how reliable it is was. Ball to the seller he/she says to contact Daraz daraz.pk products warranty on this warehouses!, Click here each review!!!!!!!!!!!... Thousands of products a month ago, it costed above RS.5000 above, it is it (... Sell cheap stuff which is not working 'll try to get me one via email came was... Store thousands of products that most customers are generally dissatisfied with their purchases box the product such! Diamonds for the Daraz Management find it reliable or trust worthy I guess, but I prefer! Request and they sent me a picture our use of cookies you ’ find. Jump to the seller and the seller he/she says to contact Daraz ago, it is illegal to not taxes! By the platform and attended by Federal it Secretary Shoaib Siddiqui with service centre confirmed! Indian reservation example above, it is check the goods were available but they sent a. Secretary Shoaib Siddiqui, waited 11days, NOTHING about it Galle I do n't shop with these.! Have completely messed my timeline up localised to each market limit has already passed but she 'll try to me... What you get is not working some trouble, Cheers: ) apparel, jewelry, and.! Company have completely messed my timeline up such poor quality amazes me - what you get is not.! By mistake, etc refunding take > 10days rest leave it to Daraz NOTHING.
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